Terms of Service

Terms of Service

Last Updated: October 18, 2025

Agreement to Terms

By accessing and using the Ristorax website (ristorax.com), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

Use of Website

Permitted Use: You may use our website for lawful purposes only, including browsing products and making purchases.

Prohibited Use: You may not:

  • Use the website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Scrape, copy, or reproduce website content without permission
  • Impersonate another person or entity
  • Interfere with the proper functioning of the website

Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Ristorax and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

User Accounts

If you create an account:

  • You are responsible for maintaining account confidentiality
  • You are responsible for all activities under your account
  • You must provide accurate and current information
  • We reserve the right to suspend or terminate accounts that violate these Terms

Product Use and Safety

  • Ristorax is intended for use on metal surfaces only
  • Follow all instructions and safety warnings on the product label
  • Keep out of reach of children and pets
  • Use in well-ventilated areas
  • Wear appropriate protective equipment (gloves recommended)
  • Test on a small area before full application

Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. While we strive for accuracy, we do not warrant that the website will be error-free or uninterrupted.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RISTORAX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PRODUCTS.

Indemnification

You agree to indemnify and hold Ristorax harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products.

Australian Consumer Law

These Terms do not exclude, restrict, or modify any consumer guarantees under Australian Consumer Law that cannot be excluded by agreement.

Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified Terms.

Contact Us

Email: inforistorax@gmail.com

Legal Notice

Last Updated: October 18, 2025

Business Information

Business Name: Ristorax
Location: Melbourne, Victoria, Australia
Contact Email: inforistorax@gmail.com
Website: ristorax.com

Product Information and Claims

Ristorax is a rust remover and converter designed for use on metal surfaces. While we stand behind our product's effectiveness, results may vary depending on the severity of rust, type of metal, and application method.

Safety Information

Important Safety Warnings:

  • For external use only - not for consumption
  • Keep out of reach of children and pets
  • Use in well-ventilated areas
  • Avoid contact with skin and eyes
  • Wear protective gloves during application
  • If contact with skin or eyes occurs, rinse immediately with water
  • If swallowed, seek medical attention immediately
  • Store in a cool, dry place away from direct sunlight

Usage Disclaimer

  • Always test on a small, inconspicuous area before full application
  • Not recommended for use on aluminum or certain specialty metals
  • Results depend on rust severity and proper application
  • Follow all product instructions carefully

Limitation of Liability

Ristorax is not liable for:

  • Improper use or application of the product
  • Damage resulting from failure to follow instructions
  • Reactions from pre-existing surface conditions
  • Consequential or indirect damages

Consumer Guarantees

Under Australian Consumer Law, consumers have certain rights that cannot be excluded. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Intellectual Property Notice

All trademarks, logos, and brand names displayed on this website are the property of Ristorax. Unauthorized use is strictly prohibited.

Compliance

Ristorax complies with all applicable Australian laws and regulations, including:

  • Australian Consumer Law (ACL)
  • Privacy Act 1988
  • Competition and Consumer Act 2010

Dispute Resolution

If you have a complaint or dispute:

  1. Contact us first at inforistorax@gmail.com
  2. We will work to resolve the issue within 14 business days
  3. If unresolved, you may escalate to relevant consumer protection authorities in Victoria, Australia

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of third-party sites.

Contact Information

For legal inquiries or concerns: Email: inforistorax@gmail.com